Frequently Asked Questions

We want to make your wholesale ordering experience smooth and transparent. Below are answers to common questions about bulk orders, shipping, returns, and product care.

Ordering

Yes! OneIndiaExport specializes in wholesale handcrafted products. Minimum order quantities vary by product. Please contact our sales team for detailed bulk pricing and availability.

Yes, we accept international orders. Shipping times and costs vary depending on the destination. For large shipments, we offer specialized logistics support to ensure safe delivery.

We accept wire transfers, credit/debit cards, and major online payment gateways. For bulk orders, advance payment or a purchase order may be required.

Shipping & Delivery

Shipping time depends on order quantity and destination. Domestic deliveries usually take 5–7 business days, while international shipments may take 10–15 business days.

Yes, once your order is dispatched we will provide you with tracking details so you can monitor the shipment status.

Product Care

Keep products away from direct sunlight and moisture. Clean with a soft cloth and use wood polish occasionally to maintain finish and durability.

Avoid prolonged exposure to heat or moisture. Clean with a damp cloth and dry immediately. Apply a gentle mineral oil occasionally to preserve shine and strength.